The Department of Recreation, Youth Programs, has updated its Refund Policy. Refer to the information listed below to ensure a full understanding of our new Refund Policy. For any questions, you can contact the Youth Programs Coordinator at, camps@recreation.ucsb.edu. 

The parent or guardian's purchase of youth program offerings indicates understanding of all registration and refund policies, and agreement to abide by them. All refund requests must be submitted via our UCSB Recreation Cancellation form, and must be received by the Youth Programs Coordinator by the dates listed below.

Prorating is not available for any program.

Cancellation/Refund Policies

Gauchitos Night Out

All refund requests must be submitted via the refund request UCSB Recreation Cancellation form, and received by the Youth Programs Coordinator by the dates listed below:

  • Refund Amount of 90%: Request MUST be received three months prior to the start of the event.
  • Refund Amount of 75%: Requests MUST be received two months prior to the start of the event.
  • Refund Amount of 50%: Requests MUST be received one month prior to the start of the event.
  • Request Amount of 25%: Requests MUST be received within 15 business days of the start of the event.

No refund the day of the event will be granted. If the UCSB Department of Recreation cancels a program, a full refund will be issued.

Junior Lifeguards

If you cancel before your session begins, you will receive a refund, minus a $50 administration fee. All cancellations must be made in writing (email debbiemilesdutton@ucsb.edu).

Refunds will not be granted once your session has begun.

  • Uniform sales are final
Include the following information in your email:
  • Camper(s) name
  • Parent(s) name
  • Program name (i.e. Summer Day Camp)
  • Session Dates
  • Transfer or refund? (note refund policy)
  • Reason for transfer or refund
  • Mailing Address

Spring Day Camp

All refund requests must be submitted via the refund request UCSB Recreation Cancellation form, and received by the Youth Programs Coordinator by the dates listed below:

  • Refund Amount of 90%: Request MUST be received by December 31st.
  • Refund Amount of 75%: Request MUST be received by January 1st-31st.
  • Refund Amount of 50%: Request MUST be received after February 1st; BUT no later than 15 business days prior to the start of the purchased session.
  • Refund Amount of 25%: Request MUST be received within 15 business days of the start of the purchased session.

No refund after the first Monday of the session will be granted. If the UCSB Department of Recreation cancels a program, a full refund will be issued.

Summer Day Camp

All refund requests must be submitted via the refund request UCSB Recreation Cancellation form, and received by the Youth Programs Coordinator by the dates listed below:

  • Refund Amount of 90%: Request MUST be received by March 31st
  • Refund Amount of 75%: Request MUST be received by April 1st-30th.
  • Refund Amount of 50%: Request MUST be received after May 1st; BUT no later than 15 business days prior to the start of the purchased session.
  • Refund Amount of 25%: Request MUST be received within 15 business days of the start of the purchased session.

No refund after the first Monday of the session will be granted. If the UCSB Department of Recreation cancels a program, a full refund will be issued.

Surf & Kayak Camp

All refund and transfer requests must be emailed to the Youth Programs Coordinator at camps@recreation.ucsb.edu. Please allow a minimum of 48 hours for refunds to be initiated. *Additional fees may apply for transfers*

Refund requests will not be granted if it is received less than one week before your session begins. 

Refunds will be granted if received in the following timeline:
Two or more weeks before session start: Refund will be the cost of camp paid, minus a $25 processing fee and $5 per session cancellation fee.
One week before session: Refund will be the cost of camp paid, minus a $25 processing fee and $20 per session cancellation fee.

Include the following information in your email:
  • Camper(s) name
  • Parent(s) name
  • Program name (i.e. Summer Day Camp)
  • Session Dates
  • Transfer or refund? (note refund policy)
  • Reason for transfer or refund
  • Mailing Address

Swim Lessons

Only purchase lessons that your child can attend. 

Requests for refunds or transfers must be submitted to swimlessons@recreation.ucsb.edu no later than 10 days before your first class. All refunds, transfers, or credits are assessed a fee of $25 per child, per class.

In case of illness or injury, requests will only be considered when accompanied by a doctor's note and letter requesting exemption. The $25 fee still applies.

Include the following information in your email:
  • Camper(s) name
  • Parent(s) name
  • Program name (i.e. Summer Day Camp)
  • Session Dates
  • Transfer or refund? (note refund policy)
  • Reason for transfer or refund
  • Mailing Address

 

Transfer Fee & Policy

All transfers must be requested via our UCSB Recreation Cancellation form no later than 4 business days prior to the start of the program offering, and are subject to a $25 transfer fee per session, per child.

  • No transfer requests will be granted once a session has begun.
  • The transfer fee(s) must be paid at the Customer Service Center prior to the transfer being completed.
  • Transfers are based on space availability and are made at the discretion of the Youth Programs Coordinator.
  • Children may give their spots to siblings or step siblings ONLY. Programs are not transferable to anyone outside the family.

Dismissal From Camp

There are times when children may be dismissed from programs due to psychological, emotional, or physical challenges or actions that preclude the child from participating safely or effectively in a group. If appropriate, this will result in a complete refund for the unused days. 

If a camper is dismissed for disciplinary reasons, there will be NO REFUND for the unused days.

Absences & Short-Term Illness

Refunds are not available for vacations, special events, short-term illness of four or fewer days, or other personal commitments that prevent attendance.

Extended Illness

A refund may be available for an extended illness of five or more consecutive program days. A doctor's note and written note from the parent or guardian explaining the situation must be received within eight business days from the first day of absence. Upon review, participants may receive a $25 per day refund for the unused days. For families needing to cancel registration(s) for medical or family emergency, please reach out to the Youth Programs Coordinator at camps@recreation.ucsb to discuss your specific situation.

Waitlist Procedure

If your child is on the waitlist and a spot opens, you will be contacted by email. If you do not respond within 48 hours, your child's spot is no longer guaranteed.