Follow these steps for us to address your request as quickly as possible.

1. Contact us

All requests must be made in writing/emailed.

Junior Lifeguards
Debbie.miles-dutton@recreation.ucsb.edu

Summer Day Camp and Surf & Kayak Camp
camps@recreation.ucsb.edu

Swim Lessons
swimlessons@recreation.ucsb.edu

2. Include the following information in your email

  • Camper(s) name
  • Parent(s) name
  • Program name (i.e. Summer Day Camp)
  • Session Dates
  • Transfer or refund? (note refund policy)
  • Reason for transfer or refund
  • Mailing Address

3. Review the Cancellation Policy/Fees

Cancellation/Refund Policies

Junior Lifeguards

If you cancel before your session begins, you will receive a refund, minus a $50 administration fee. All cancellations must be made in writing (email debbie.miles-dutton@recreation.ucsb.edu).

Refunds will not be granted once your session has begun.

  • Uniform sales are final
  • Boat & Raging Waters Trip fees are not refundable

 

Summer Day Camp and Surf & Kayak Camp

All cancellations must be emailed to camps@recreation.ucsb.edu

There will be no refunds granted if the cancellation occurs less than one week before your session begins.

Two weeks or more before a session: receive a refund, minus $25 processing fee and $5 per session cancellation fee.

One week before a session: receive a refund, minus $25 processing fee and $20 per session cancellation fee.

 

Swim Lessons

Only purchase lessons that your child can attend. 

Requests for refunds or transfers must be submitted to swimlessons@recreation.ucsb.edu no later than 10 days before your first class. All refunds, transfers, or credits are assessed a fee of $25 per child, per class.

In case of illness or injury, requests will only be considered when accompanied by a doctor's note and letter requesting exemption. The $25 fee still applies.